Domain Specialist
The NameMedia Opportunity
Imagine the opportunities if you owned one of the largest portfolios of real estate in the world. You could develop some of the real estate—particularly your premier destinations, your beachfront property. You could sell some of the real estate, allowing property buyers access to your exclusive inventory. You could use the insight from your holdings (what’s selling, what’s worth developing) to acquire additional properties. And you could offer other property owners access to your sales or development platform.
This is the opportunity for NameMedia.
As the owner of one of the largest portfolios of domain names, NameMedia is focused on acquiring, developing and selling digital real estate.
We do this through our media business (domain monetization) and our marketplace business (domain buying and selling).
Our media business allows advertisers to reach the highly targeted online audiences that visit our network of domain names, including websites that have rich communities of highly engaged enthusiasts using our innovative social media platform. Collectively, these websites receive more than 60 million visitors monthly.
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Our marketplace business has created the equivalent of the “MLS” for domain properties by aggregating the largest number of premium domains for sale (including those owned by us and those owned by others who have joined our listing service) and the largest number of domain buyers through our global distribution network. The Domain Listing Service (DLS) has now sold domains to customers in more than 100 countries.
We are seeking a high energy, creative Domain Specialist to be responsible for managing domain portfolios in our Affiliate Domain Monetization and Marketplace Division. The Domain Specialists will work closely with the Account Management team to manage the optimization of client portfolios using our proprietary domain management platform. The ideal candidate is a master multi-tasker, customer service focused, and a strong communicator. The Domain Specialist works on a dynamic team that plays a key role in the day to day support for the clients of this important revenue channel. The selected candidate will demonstrate a strong work ethic as well as be assertive, driven, and meticulous.
Primary Responsibilities
- Experience with domain names or in the domain industry preferred
- Manage workload of client domain portfolios
- Domain optimization includes selecting themes, keywords, & templates for domains on our proprietary software
- Effective and accurate management of client expectations
- Monitoring and responding to Help Desk tickets
- Appropriate support during the client payment process
Job Requirements
- Strong communications skills
- Excellent customer relations skills
- Bachelors Degree or equivalent work experience
Interested Candidates should send resume to: smacdonald@namemedia.com.
